Inside Swapcard AI: What We’ve Built, What We’ve Learned, and What Comes Next
Wednesday, October 28 | 11:00AM EDT
Hear practical perspectives grounded in real event organizer experiences and feedback, followed by a live demonstration of Sherlock, Swapcard’s AI event agent.
AI is changing events, but delivering value takes more than adding a chatbot. Join Swapcard’s product and technology leaders for an inside look at what we’ve built, what we’ve learned, and what’s next. Hear practical perspectives grounded in real event organizer experiences and feedback, followed by a live demonstration of Sherlock, Swapcard’s AI event agent.
You’ll learn:
•How Swapcard AI evolved from recommendations and matchmaking to agentic experiences.
• Where AI can create meaningful value for organizers, attendees, and exhibitors today.
• How AI agents like Sherlock turn personalized discovery into action inside the event experience.
Transcript
About the Experts
Jessica Duarte
Swapcard PMM & Former NAMM Associate Director
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Senior Technology Leader with 20+ years of experience driving digital transformation in retail, associations, events, and the music products industry. Proven track record of implementing enterprise-wide solutions that streamline operations, project management, and marketing.
Godefroy des Francs
CPO and Co-founder at Swapcard
As Chief Product Officer (CPO) & Co-founder at Swapcard, Godefroy aims to fulfill the vision of creating and facilitating meaningful connections in the event industry for more than 10 years. He has a profound passion for leveraging technology to solve real-world problems, especially in making events more engaging, and efficient. Godefroy leads a team of sixty skilled software engineers, designers, and product owners at Swapcard, who are focusing on delivering the best platform experience by relaying on user feedback and agile development.
Ronan Guiho
Swapcard CTO
A technology leader with experience building and scaling engineering teams through the full company lifecycle - from zero to multiple million ARR, through hyper-growth, market consolidation, and market uncertainty.
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